1. Legal notices
Goldivia.com is operated by Goldivia.
Activity: Sale of natural & organic products (honey, argan oil, spreads, etc.)
Address: Lotissement Admime, Bloc C N°100, 80150 Aït Melloul, Morocco
Telephone number: (+212) 661-877 632
Contact email: info@goldivia.com
Website: www.goldivia.com
Trade register number: 30017, Inezgane court
Any use of the site implies unreserved acceptance of these conditions.
2. General Conditions of Sale (GCS)
Products:The products presented on the Site are described with their essential characteristics and are
available while stocks last.
Commande: Commande en ligne via Goldivia.com.
Informations exactes à fournir : nom, adresse, téléphone, email.
La commande devient définitive après validation et confirmation.
Goldivia peut refuser une commande pour motif légitime.
Price & Payment:
Prix en MAD, TTC.
Livraison au Maroc : 35 MAD forfaitaires.
Payment method: Cash on Delivery (COD).
Delivery:Morocco: 24 to 72 hours depending on the area.
International: costs and delivery times will be communicated before validation. Customs duties or local taxes are the responsibility of the customer.
Right of withdrawal & returns:Deadline: 7 days from receipt.
Products returned in their original condition and packaging.
Return costs to be borne by the Buyer unless there is an error by Goldivia.
Refund or exchange within 14 days of receipt.
Liability: Goldivia guarantees product conformity.
Not liable in case of misuse or force majeure.
Intellectual Property: All content on this site is protected. Any reproduction without permission is prohibited.
3. Privacy Policy
Data collected:Personal information: last name, first name, address, email, telephone number.
Payment information: managed securely by service providers.
Browsing data: cookies, IP, analytics.
Purpose:To process and deliver orders.
Inform about the status of orders and deliveries.
Sending offers or newsletters if consent is given.
Traffic analysis and experience improvement.
Data sharing:With delivery and payment providers.
With competent authorities if required by law.
Never sold or rented to third parties.
Cookies: Facilitate browsing, analytics, and targeted advertising.
Can be managed/disabled in the browser.
Security: Measures in place to protect your data from loss, unauthorized access, or disclosure.
Your rights: Access, rectification, deletion, opposition.
Contact: Email: info@goldivia.com / Phone: (+212) 661-877 632
Responsibilities / Limitation:Goldivia makes every effort to ensure that the site functions correctly, but does not guarantee the absence of errors, interruptions, viruses, etc. Under no circumstances can Goldivia be held liable for indirect damages, loss of profit, loss of data, etc.
Policy Changes:Post new versions on this page.
4. Applicable law & disputes
تخضع الشروط والأحكام العامة للقانون المغربي. في حالة حدوث نزاع، سيتم السعي إلى حل ودي كأولوية على أي إجراء قانوني. للقيام بذلك، يمكن للمشتري أولاً الاتصال بخدمة عملاء GOLDIVIA على العنوان التالي: الهاتف: (+212) 661-877 632 البريد الإلكتروني: info@goldivia.com العنوان: Lotissement Admime، Bloc C N°100، 80150 Aït Melloul، المغرب. في حالة عدم التوصل إلى حل ودي مباشرة مع GOLDIVIA، يتم إبلاغ المشتري بإمكانية البدء، حسب اختياره، في إجراء بديل لحل النزاع أو إجراء أمام المحكمة المختصة، في حالة حدوث نزاع، محكمة أكادير، المغرب.